Privacy policy

Last updated: November 11, 2025

Baskoraa.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Baskoraa.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, and payment confirmation.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, wishlist, or purchase, return, exchange, or cancel and your past transactions.
Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
Device and usage information including your IP address, browser type, network connection, and activity on our website.

Personal Information Sources

We may collect personal information from the following sources:
Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including through cookies and similar technologies;
From our service providers including Shopify, when they enable certain technology or collect information on our behalf;
From partners or other third parties where permitted by law.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services: to process your orders, payments, deliveries, returns, and provide a personalized shopping experience.
Marketing and Advertising: to send marketing communications and show you ads for products or services, based on your interactions and preferences.
Security and Fraud Prevention: to authenticate accounts, detect and investigate fraud, and protect our customers and business.
Communicating with You: to provide customer support, respond to inquiries, and maintain our business relationship with you.
Legal Compliance: to comply with applicable law, respond to lawful requests, and enforce our terms or policies.

Lawful Bases for Processing (UK and EEA): In the United Kingdom and European Economic Area, we rely on the following lawful bases to process your personal data: (a) performance of a contract (for order processing and delivery); (b) legitimate interests (for marketing, analytics, and security); and (c) consent (for email marketing where required).

How We Disclose Personal Information

We may share personal information as follows:

With Shopify and other service providers that assist in operations such as payment processing, shipping, analytics, and customer support.
With business and marketing partners for legitimate advertising and analytics purposes, consistent with applicable privacy laws.
With affiliates within our corporate group, as permitted by law.
In connection with a merger, acquisition, sale, or legal obligation.

Relationship with Shopify

Our Services are hosted by Shopify. Shopify may collect and process your information to provide the Services and to improve its own platform. For details on Shopify’s data practices and your rights, please visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

International Transfers

We may transfer, store, or process your personal information outside of your country of residence. If data is transferred outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Standard Contractual Clauses approved by the European Commission.

Security and Retention

We implement appropriate technical and organizational measures to protect personal information. While we cannot guarantee absolute security, we strive to protect against unauthorized access or misuse.

We retain data for as long as necessary to fulfill orders, comply with legal obligations, or as otherwise required by law. Typical retention periods are up to 7 years for transactional data and up to 2 years for marketing preferences unless you withdraw consent earlier.

Your Rights and Choices

Depending on where you live, you may have rights to:

Access, correct, or delete your personal data.
Request data portability.
Restrict or object to processing.
Withdraw consent at any time.
Opt out of marketing communications.

UK and EEA residents also have the right to lodge a complaint with their data protection authority. In the UK, this is the Information Commissioner’s Office (ICO).

Cookies and Tracking

We use cookies and similar technologies to enhance your shopping experience and analyze traffic. You can manage your cookie preferences through your browser settings or our cookie banner. For more details, please see our Cookie Policy.

Children’s Data

Our Services are not directed to children under 18 in the United Kingdom or under the age of majority in other jurisdictions, and we do not knowingly collect personal information from them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: hello@baskoraa.com
Address: 1968 S. Coast Hwy, #3286, Laguna Beach, CA 92651
For UK data protection enquiries, please note we are the data controller for UK GDPR purposes.

We aim to respond within one business day.